š Zivera Clothing ā 7-Day Easy Return & Exchange Policy
At Zivera Clothing, your satisfaction is our top priority. If something doesnāt fit right or isnāt what you expected, weāve got you covered.
ā
Eligibility:
You can return or exchange any item within 7 days of delivery.
The product must be unused, unwashed, and in original packaging with all tags attached.
š What Can Be Returned or Exchanged:
Wrong size? Weāll exchange it.
Changed your mind? Return it for store credit or a refund.
Received a defective or wrong product? Weāll make it right ASAP.
ā Not Eligible for Return:
Items worn, washed, or damaged by the customer.
Customized or discounted products (unless defective).
Accessories (if any) due to hygiene concerns.
š¦ How to Initiate:
Contact us via WhatsApp/Email/Telegram within 7 days of delivery.
Share your order number and reason for return/exchange.
Our team will guide you through the next steps.
š Pickup & Shipping:
In major cities, we offer free pickup for returns.
For remote areas, customers may need to self-ship the product.
šø Refund & Exchange:
Refunds are processed within 3ā5 working days after product inspection.
Exchanges are dispatched once the original item is received and approved.
š§” We're here to make your Zivera experience smooth, stylish, and stress-free.
š² Contact Us:
WhatsApp : +91 94281-97072
Email : ziveraclothing.com
