🔁 Zivera Clothing – 7-Day Easy Return & Exchange Policy
At Zivera Clothing, your satisfaction is our top priority. If something doesn’t fit right or isn’t what you expected, we’ve got you covered.
✅ Eligibility:
You can return or exchange any item within 7 days of delivery.
The product must be unused, unwashed, and in original packaging with all tags attached.
🔄 What Can Be Returned or Exchanged:
Wrong size? We’ll exchange it.
Changed your mind? Return it for store credit or a refund.
Received a defective or wrong product? We’ll make it right ASAP.
❌ Not Eligible for Return:
Items worn, washed, or damaged by the customer.
Customized or discounted products (unless defective).
Accessories (if any) due to hygiene concerns.
📦 How to Initiate:
Contact us via WhatsApp/Email/Telegram within 7 days of delivery.
Share your order number and reason for return/exchange.
Our team will guide you through the next steps.
🚚 Pickup & Shipping:
In major cities, we offer free pickup for returns.
For remote areas, customers may need to self-ship the product.
💸 Refund & Exchange:
Refunds are processed within 3–5 working days after product inspection.
Exchanges are dispatched once the original item is received and approved.
🧡 We're here to make your Zivera experience smooth, stylish, and stress-free.
📲 Contact Us:
WhatsApp : +91 94281-97072
Email : ziveraclothing.com
